When you complete your order online, you'll receive an order confirmation by email. If you do not receive an order confirmation email, get in touch with us at info@twopluslou.co.nz and we’ll look into it for you.

Once your order is on its way, you'll receive a second email with delivery tracking information. Information about the status of your order will be available via the tracking number in the email, but if you need more info, get in touch and we can look into things at our end for you. info@twopluslou.co.nz 

You can find our shipping information here.

We accept debit and credit card payments via our payments provider Shopfify, and via Paypal.

Get in touch if you'd like to cancel your order.

Forward your order confirmation email to us at info@twopluslou.co.nz so that we have the order details.

You can find our returns policy here.

If products are lost or damaged in transit, please contact us via email at info@twopluslou.co.nz

If the parcel is not able to be located, once we have received confirmation from our carriers that delivery was not successful, we'll offer you the choice of a replacement, or a full refund.

Our designs are our own. We create them from our digitised drawings and sketches and turn them into patterns. Playing with shapes and colour is easily one of the most enjoyable parts of what we do and it means our products are completely unique.

You can learn more about us here.

Our designs are printed on fabric that is Global Organic Textile Standard (GOTS) certified, which provides you with a guarantee of the ethical status of the product. This includes:

1. Sustainable practices for the harvesting of raw organic cotton.
2. Environmentally and socially responsible manufacturing of the fabric.
3. A printing process that is conducted using non-toxic inks and water minimising technology.
4. Staff who are fairly paid and work in conditions that meet the key norms of the International Labour Organisation (ILO), the UN Guiding Principles on Business and Human Rights (UNGPs) and the Organisation for Economic Cooperation and Development (OECD).

Find out more about GOTS here.

Our original print t-shirts.

Our tees come from a supplier commited to responsible sourcing and involved with ethical supply chain initiatives.

Our tees are screen printed by hand here in Otautahi Christchurch using non-toxic inks.

Other fabrics.

Occasionally we source other plain dyed deadstock linen fabric to complement our range. This information is declared on the product information page, including any certifications, so that you have that information available while you browse.

Being a 'made in New Zealand' business is a central pillar of our business model. We are determined to support local manufacturing, even though it means our production costs are higher, and want to be part of helping keep this deeply skilled art form thriving in Aotearoa.

Find out more about how we do things here.

There are a few ways you can try our products:

1. At a stockist. You can find our stockist list here.
2. Come to our studio for a try on session. We're based in Otautahi, Christchurch. We love in person try-ons! Get in touch with us via email info@twopluslou.co.nz
3. Pop-ups & sales events. We usually host a couple of local Pop-Ups here in Otautahi, Christchurch each year. We also attend a couple of large South Island shows to launch our new collections (Hanmer Springs Fete in October and Wanaka A&P Show in March). Keep an eye on our social media, or subscribe to our newsletter to find out about what events are coming up!

Scroll to the bottom of this page to subscribe to our newsletter and/or click through to our social media.

As mentioned above we host Pop-ups & attend sales events throughout the year. Keep an eye on our social media, or subscribe to our newsletter to find out about what events are coming up!

Scroll to the bottom of this page to subscribe to our newsletter and/or click through to our social media.