Shipping Information
New Zealand Shipping
How much does NZ shipping cost?
- Free shipping on all orders over $120 NZD.
- Flat shipping rate of $5 for all orders under $120 NZD.
Rural delivery
We ship to rural delivery addresses across the motu! Prices are the same for rural and town/city deliveries (see above).
Please note that shipping times may be a little longer when shipping to a rural address.
If you are aware that your address may be difficult for couriers to reach, or have other special circumstances surrounding a delivery please add a note to your order or contact us at info@twopluslou.co.nz we can discuss your options.
PO Boxes
We deliver to PO Boxes.
Other NZ delivery info
- Our orders are dispatched from Christchurch, New Zealand.
- We aim to pack and ship within with one business day of receiving your order, but please note we do not pack and send orders on Sundays or on public holidays.
- Once they're despatched, deliveries across New Zealand typically take 1 - 3 days.
- Your products will be sent in a compostable mailer, or for larger sized deliveries, a recyclable mailer.
International Shipping
How much does Australian shipping cost?
- Free shipping on all orders over $250 NZD.
- Flat shipping rate of $10 for all orders under $250 NZD.
- Any import duties, customs fees or taxes for international orders are the responsibility of the recipient.
How much does shipping to the Rest of the world cost?
- Free shipping on all orders over $250 NZD.
- Flat shipping rate of $17.50 NZD for all orders under $250 NZD (this works out to be approximately £8.00 GBP, $9.00 Euros, or $10.00 USD).
- Any import duties, customs fees or taxes for international orders are the responsibility of the recipient.
Other International shipping info
- Our orders are dispatched from Christchurch, New Zealand.
- We aim to pack and ship within with one business day of receiving your order, but please note we do not pack and send orders on Sundays or on public holidays.
- Your products will be sent in a compostable mailer, or for larger sized deliveries, a recyclable mailer.
- Once your order is on its way, you'll receive an email with the tracking number. Get in touch with us if you have any questions about your delivery on info@twopuslou.co.nz